Overview
Helping people find the right next step.
Dyslexia Essex had an existing website that was around ten years old. The owner wanted a cleaner design and a more practical way to manage enquiries and assessment bookings, while keeping the existing domain.
We started with the content and wireframes, working out how to explain the services clearly before moving into the design. There was a lot of useful information to include, so the layout needed to give people room to read and make the next step easy to find.
One important distinction was that not every service should lead straight to an assessment booking. School enquiries needed a conversation first, while other visitors might want to ask a few questions before deciding what to book.
Project highlights
The details
Booking that fits the way the business works.
I built the website in WordPress and integrated an appointment booking system. The setup included booking confirmations and an automatic reminder sent 48 hours before an appointment.
The booking emails also needed to contain the right information for the assessment process. I worked through the wording and tested the messages with the owner before launch.
Being able to look after the website independently was important too. I provided a training session covering the website and booking system, including where to edit content and notification emails.
A new site on the existing domain.
The website launched in July 2026, replacing the old site on the same domain. It brings service information and appointment booking together, with access for the owner to manage content and the booking system herself.
For me, the useful part of this project was thinking through what happens around an appointment as well as the website itself - how someone makes contact, what they need to receive and what the owner needs to manage afterwards.
The approach
-
Plan the pages We used the content and wireframes to agree a clear structure for the services.
-
Build the website I rebuilt the site in WordPress and integrated appointment booking.
-
Test the messages I worked through booking confirmations and the automatic 48-hour reminder with the owner.
-
Provide a handover I provided training on the website, booking system and notification emails.
Project images
A closer look.
Services delivered
More work